Understanding Dental Insurance Terminology

If you have a hard time understanding your dental insurance plan, particularly the treatments and services it covers, you’re not alone. That’s why the doctor and our team have put together a cheat sheet to help you through them.

It’s common for patients to get lost in the morass of the terms and phrases that surface when you’re dealing with a dental insurance plan. Knowing the commonly used terms can help speed up the process and enable you to get the most out of your coverage.

Common Terms

Annual Maximum: The most your policy will pay per year for care at Cohasset Dental. It is often divided into cost per individual or per family.

Co-payment: Typically, a small amount the patient has to pay at the time of service before receiving care, and before the insurance pays for any portion of it.

Covered Services: A list of all the treatments, services, and procedures the insurance policy will cover fully under your contract.

Deductible: An amount you must pay out of pocket each year before the insurance company will contribute for any treatments or procedures. The amount can vary according to your plan.

Diagnostic Services: A category of treatments or procedures that most insurance plans will cover before the deductible, which may mean services that occur during preventive appointments with the doctor, including X-rays or general screenings.

Exclusions: Dental services not covered under a dental benefit program.

In-Network: An insurance company will usually cover a larger portion of the cost of the care if you see an in-network provider for treatment.

Out-of-Network: If you visit someone who is not a part of your provider’s network, the insurance company may pay for a portion of the care, but you will be responsible for a significantly larger share out of your pocket.

Lifetime Maximum: The most that an insurance plan will pay toward care for an individual or family over the entire life of the patient(s).

Limitations: A list of all the procedures the insurance policy does not cover. Coverage may limit the timing or frequency of a specific treatment or procedure, or exclude some treatments altogether.

Member/Insured/Covered Person/Beneficiary/Enrollee:  A person who is eligible to receive benefits under an insurance plan.

Premium: The regular fee charged by third-party insurers and used to fund the dental plan.

Provider: the doctor or other oral-health specialist who provides treatment.

Waiting Period: A specified amount of time that the patient must be enrolled with an insurance plan before it will pay for certain treatments.

It’s essential to understand the various insurance options available to you. Knowing what your insurance covers can save you major costs in the future.

the doctor and our dental staff hope this list of terms will help you understand your dental insurance plan better. Be sure to review your plan and ask any questions you may have about your policy the next time you visit our Cohasset, Massachusetts office.

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Our Regular Schedule

Monday:

7:00 am-8:00 pm

Tuesday:

7:00 am-5:00 pm

Wednesday:

7:00 am-5:00 pm

Thursday:

7:00 am-5:00 pm

Friday:

7:00 am-1:00 pm

Saturday:

Closed

Sunday:

Closed

Testimonials

What Our Clients Say About Us

  • "I went to Cohasset Dental because my tooth was infected, they saw me right away! Since then they are now my primary dentist. They are extremely knowledgeable, friendly, and they make the whole dental environment less intimidating. I think finding the right dentist is like finding the right mechanic -- I'm happy to say that I have found my dentist. I highly recommend them."
    Heather Rose Marshall
  • "It's really nice to be able to say "I love my dentist!" -- the entire experience at Cohasset Dental is always friendly, professional & accommodating. The front office staff, the hygienists, Dr. Chenette himself -- a truly exceptional team!"
    Jenni Denegri
  • "I am a very timid dental patient. Before going to Cohasset Dental this year, it had been almost 10 years since I had stepped foot in a dentist office. Needless to say, I was very nervous at my appointment.
    Each staff member at the office was so welcoming and kind, I could not help but smile. The woman who cleaned my teeth was very understanding of my fear and worked with me to have a positive experience.
    Unfortunately for me, my cleaning revealed that I needed my old silver fillings replaced. I was excited. But the filling replacements were nothing like what remember. It was quick, painless, and semi-enjoyable (tvs are available for your watching pleasure).
    I would definitely recommend going to Cohasset Dental. And if you are a scared like me, definitely go. They will put your fears at bay and give you an enjoyable memory."
    Karina Tuting
  • "Cohasset Dental is outstanding in many ways; one, its people who are kind, accommodating, and highly professional; two, its cleanliness and caution, especially during covid times; three, Dr. Chenette is a master dentist, but kind and gentle, as well. Highly professional team that respects individual needs. Thank you all for your compassionate service!"
    kathie lee
  • "This was my first visit to Cohasset Dental and it was one of the best dentist visits I've ever had. The reception staff is welcoming and helpful. Brynn did a great job taking my x-rays. Dr. Chenette has a wonderful chair side manner. He even cleaned my teeth instead of the hygienist. He did a good job explaining how my teeth grinding effects my jaw and muscles and how he can help me with the problem. A few minor negatives not worth mentioning. I highly recommend this practice."
    Charlotte Keefer
  • "Having recently moved to the area, I was in search of a new dental practice. Looking no further. This office is great! The entire staff is very professional, helpful and courteous from the moment you walk in."
    Bruce Gehrlein
  • "I became a patient on Wednesday,had some pain overnight and was sitting in the chair Thursday morning at 9am,! Thank you all. Greeted at the door by staff and brought right in to see Dr. Chenette. Great sense of humor which helped me relax on the spot. Took his time to explain in detail what was going on and how to treat the problem. Professional staff,good looking office and felt much better leaving than when I came in. Again, many thanks."
    Francis DiStasi
  • "Everyone at Cohasset Dental makes your visit a pleasant one! They are all so kind and professional. I wouldn’t want to go anywhere else!"
    Jennifer Burke
  • "Dr. Chenette and the staff at Cohasset Dental is amazing! During any procedure they are always checking in to make sure you are doing ok. I've had a cleaning, crown and filling and everything is great! Can't recommend them enough."
    Kendall Salluce
  • "I am a physician myself and this is my first visit to the clinic after being referred by my sister who has used them for many years with her family.

    I cannot say enough good things about the quality of the care provided by Dr. Chenette, Chelsie the dental hygienist, as well as the remainder of the staff, including the office manager, Leslie.

    Everyone was very warm and welcoming and very knowledgeable, with outstanding communication skills. One probably does not see this adjective describing an appointment with the dentist very often, but I would truly say it was a very pleasant experience and I felt I had received great care."
    Francis Duggan
  • "Dr. Chenette and his entire team always go above and beyond with their comfort and care. From the front desk to the hygienists, the entire staff are friendly and efficient. I have honestly never seen a better run practice and my teeth have never been as healthy as they are now. Competency from start to finish every visit."
    Kati Barclay
  • "As someone who is very anxious about the dentist, this place could not be more accommodating/welcoming. Staff go above and beyond, appointments are extremely easy to get, and payments are very transparent as well. Highly recommend!!"
    Hannah O'Gara